Conversational capacity® online overview

Remaining Candid and Curious under Pressure

When a challenging topic or conflict arises, natural defenses kick in, making open and honest dialogue difficult. This can lead to people either becoming overly cautious and not speaking openly or getting defensive and argumentative. Without the necessary awareness or skills to work through it, creativity, collaboration, and innovation suffer.

Your people and teams should be able to put their most difficult, painful, divisive issues on the table and work through them in fair and productive ways.

Conversational Capacity® teaches people how to engage in constructive, learning-focused dialogue when challenging topics or conflicts arise so they can make informed decisions and find the best solutions, even under high pressure.
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Conversational Capacity® online overview

This 35-minute online overview teaches the core concepts of Conversational Capacity through micro-learning activities. Ideal for learners who need an overview of the content or a refresher, this course design can be used along with virtual and in-person sessions, or as part of a learning journey, to create more flexible learning experiences.

Digital Assets

Set of nine micro-activities ranging from one to five minutes that learners can use during moments of need. The playlist includes videos, activities, and worksheets on topics such as influencing up, tackling touchy topics, why arguing backfires, and leaning into difference.

Who Should Attend?

  • Anyone looking to improve how they communicate, how they influence, and how they collaborate with others.


More information

Language: English

Place: Blanchard Exchange learning portal. You need a computer, tablet or phone with an internet connection.

Price: 149 € + VAT

After ordering, you will receive detailed instructions in your email. The online overview will be activated within about 1-2 business days.

Contact us:
Johanna Böckerman
044 733 4904

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